Technical Support and Diagnostics

General

The after sales service you can expect from us here at Dennison Trailers is second to none.

We offer a full technical support service at both our Lancaster and Naas factories.

Whether it is from advising on the trailer solution you need in your business or assisting with a technical issue in service, our Service Team is available to offer help and support whenever it’s needed.

Call our teams on +44 (0)1524 381808 for UK and +353 (0)45 866468 for Ireland. Our lines are operated from 8.30am to 5pm Mon-Thurs and 8.30am to 4pm Fri.

For help on specific parts please follow the guidance below.

Repair and Maintenance and Diagnostics – Type Approved Parts

A recent amendment to type approval for Trailers and Vehicles is that the key type approved parts and systems must be maintained or repaired to the same standard as the type approved part that is originally fitted and approved for the trailer. There is also a requirement that the key contact information for the main type approved parts are available publicly for both repairs and diagnostics.

Below you will find details of the key suppliers to contact if you have an issue with one of these parts or components in service.

Rear Underrun, Lateral Side Protection (sideguards) and spray suppression, structural repairs (including Kingpin and Landing Legs)

If you have a trailer in service and any repair is needed, please contact our aftersales or parts departments for assistance.

Naas 00353 – 45-866468
Lancaster 0044 -1524-381808

Other Original Equipment Parts

Dennison Trailers key suppliers as part of their service offering, commit to supporting their products in the marketplace.

While our trailers are in service, various issue can arise with the communication between the trailer the various truck that pull the trailers. Below you will find the links to the main brake system original equipment manufacturers that we fit to our trailers. In these links you will find links to the support offered in filed by these suppliers.

Braking Systems

Company Operating Hours Phone Numbers Email Addresses Links
Haldex 0044-1325-310110 info-uk@safholland.com Technical Support
Trailer Application Guide
Knorr-Bremse 0044-1179-846222

Main European helpline
00800-1905 2222 (linked to local language assistance)

Technical@knorr-bremse.com
Wabco Mon – Thurs: 8am – 5pm
Fri: 8am – 4.30pm
0044-1924-595555 Cvcs.info.uk@zf.com
Protech.zf-aftermarket@zf.com

Tyre pressure Monitoring Systems

For any operational issues with TPMS (Trailers will have full European Whole Vehicle Type Approval).

Company Address Phone Numbers Email Addresses
Aspoeck TPMS
Aspöck UK Ltd.
Unit 19, Stansted Distribution Centre
Great Hallingbury
Bishops Stortford, Herts
GB-CM22 7DG
T: +44 1279 655 220
F: +44 1279 505 869
sales@aspoeck.co.uk
Mainland Europe
Aspöck Systems GmbH
Enzing 4
4722 Peuerbach
Austria
T: +43 7276 2670 – 0
F: +43 7276 2670 – 1199
office.austria@aspoeck.com

Knorr Bremse and Wabco
For any issues with your TPMS system from these partners, please contact the numbers above for service.

Lighting Systems

Aspoeck Lights
Please contact the numbers above.

Dennison Trailer Lancaster Site Aerial Shot